Terms of service

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between you and Vowshot LLC, a New Jersey limited liability company (“Vowshot,” “we,” “us”). By creating an account, uploading content, or using the service at vowshot.com (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

Vowshot lets couples, the wedding professionals assisting them, and wedding venues create private galleries that collect guest photos and videos via a QR code or link. Venues may create galleries branded with their own name and logo and invite couples to them (see “Venues & white-label” below). Features, limits, and pricing may change as the Service evolves.

3. Accounts

You must be at least 18 and provide accurate information. You are responsible for activity under your account and for keeping your sign-in secure. You may not share access in a way that circumvents plan limits.

4. Plans & payments

Couples: each account includes one free trial gallery (with an upload limit). Additional galleries and unlocking a gallery are paid, currently $59 per wedding, charged upfront. Prices are in US dollars and exclude any applicable taxes. Payments are processed by Stripe; by paying you also agree to Stripe's terms.

Couples invited by a venue: when a venue creates and provides a gallery for you, the gallery is covered by the venue's arrangement with us and you are not charged for it.

Wedding professionals do not purchase galleries in bulk; instead they may join our referral program (see “Partner referral program” below).

Refunds: except where required by law, purchases are non-refundable once a gallery has been used (media uploaded). If you believe you were charged in error, contact hello@vowshot.com and we will review in good faith.

5. Venues & white-label

Venue accounts may create galleries branded with the venue's own name and logo and offer them to the couples they host.

Wholesale terms. Venues are billed under a separate wholesale arrangement rather than the per-wedding couple price. Specific rates and commitments are as agreed between the venue and Vowshot.

Branding & your rights. If you are a venue, you represent that you own or have the rights to any name, logo, or branding you upload and apply to galleries, and that our display of it as directed by you does not infringe anyone's rights. You are responsible for your branding.

Invite & ownership handoff. A venue creates a gallery and invites the couple by email. When the couple accepts, the couple becomes the owner and host of that gallery, with full access to and control of its Content, including downloads.

Limited venue access after handoff. After a couple accepts, the venue retains only limited access to that gallery — for example, seeing that it exists, its activity, and thumbnail previews — and does not receive full-resolution downloads of the couple's Content. Venues agree to use this limited access only to support the couple and their event, and not for any other purpose.

6. Your content & license

You and your guests retain ownership of the photos and videos you upload (“Content”). You grant Vowshot a limited, non-exclusive license to host, store, process, and display the Content solely to operate the Service for you (for example, to show it in your gallery and let you download it). Where a venue created a gallery and a couple has accepted the invite, the couple is the owner and host of that gallery's Content. We do not use Content for advertising or to train AI models.

7. Your responsibilities & acceptable use

You represent that you have the rights and any necessary permissions to upload the Content and to invite guests to a gallery, and that the Content does not infringe others' rights or violate law. You agree not to upload unlawful, infringing, harassing, or abusive material; not to upload sexual content involving minors or any illegal content; not to attempt to breach security or exceed plan limits; and not to use the Service to violate anyone's privacy. We may remove Content or suspend accounts that violate these Terms.

8. Host responsibility for guests

Hosts control who is invited to upload to their galleries and are responsible for their guests' use, for informing guests how the gallery works, and for handling guest requests about a gallery's Content. Vowshot acts as a processor for gallery Content as described in the Privacy Policy.

9. Storage & 12-month deletion

Media is retained for 12 months from the event date and then permanently deleted by an automated process; deleted media cannot be recovered. It is your responsibility to download and back up your Content before it expires; we may (but are not obligated to) send reminder emails before deletion. Hosts may request earlier deletion at any time.

10. Service availability

The Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation and may modify, suspend, or discontinue features.

11. Disclaimers

To the fullest extent permitted by law, Vowshot disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Content will be preserved, that the Service will meet your requirements, or that it will be secure or error-free.

12. Limitation of liability

To the fullest extent permitted by law, Vowshot and its owners will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, lost profits, or loss of goodwill. Our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the claim, or $100, whichever is greater. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Indemnification

You agree to indemnify and hold Vowshot harmless from claims, damages, and expenses (including reasonable legal fees) arising from your Content, your use of the Service, or your violation of these Terms or others' rights.

14. Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to protect the Service or other users. On termination, your Content may be deleted in accordance with our retention policy.

15. Partner referral program

Wedding professionals (“Partners”) may join our referral program. By enrolling, you agree to the following in addition to these Terms:

How it works: you receive a unique referral code to share with couples. When a couple applies your code at checkout, they receive a discount and you earn a referral commission (currently $10 per qualifying, completed purchase), subject to change on notice.

Qualifying referrals & payouts: a referral qualifies only when a couple completes a paid purchase using your code and the payment is not refunded, disputed, or reversed. We may withhold or reverse commission for referrals that are refunded, fraudulent, self-referred, or that otherwise violate these Terms. Commission payouts are made through Stripe's payment and Connect services to a connected account you create and maintain. To receive payouts you must complete Stripe's onboarding and identity verification and agree to the Stripe Connected Account Agreement, which governs your connected account in addition to these Terms. You are responsible for providing and keeping accurate payout, identity, and tax details; payouts may be delayed or withheld if Stripe's verification is incomplete or if required information is missing. We are not liable for delays, holds, or failures caused by Stripe or by inaccurate information you provide.

Taxes: commissions are income to you. You are solely responsible for any taxes owed. Where required by law, we (or our processor) may collect tax information and issue tax forms (such as a 1099) for Partners meeting reporting thresholds.

Conduct: you agree to promote Vowshot honestly, not to make false or misleading claims, not to spam, bid on our trademarks in paid ads, or use deceptive practices, and to comply with the FTC endorsement guidelines and all applicable laws. You may not self-refer or create fake referrals. We may suspend or terminate any Partner, withhold unpaid commission for violations, or end the program at any time.

Relationship: Partners are independent contractors, not employees, agents, or partners of Vowshot LLC, and have no authority to bind or make commitments on our behalf. Nothing here creates a legal partnership, joint venture, or employment relationship.

16. Governing law & disputes

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law rules. The parties submit to the courts located in New Jersey for any disputes, unless applicable consumer-protection law grants you the right to bring a claim elsewhere. If you are a consumer in the EEA, UK, or another region with mandatory local protections, nothing here deprives you of rights you cannot waive under your local law.

17. Changes to these Terms

We may update these Terms; material changes will be notified by email or in the app, and the “last updated” date will change. Continued use after changes means you accept the updated Terms.

18. Contact

Questions about these Terms: hello@vowshot.com — Vowshot LLC, New Jersey, USA.